Website Terms and Conditions

Last updated: 17 June 2026

1. About these terms

These Terms and Conditions govern your access to and use of the website:

https://fsgemedical.co.uk

By accessing or using this website, you confirm that you accept these Terms and Conditions and agree to comply with them.

If you do not accept these terms, you should not use the website.

Please also read our:

Privacy Policy, which explains how we collect and use personal information; and
Cookie Policy, which explains how we use cookies and similar technologies.

2. Who we are

This website is operated by:

FS&GE MEDICAL LIMITED
Trading as FS&GE Medical

Company number: 13008526
Registered in: England and Wales

Registered office:

9 Tigers Road
Fleckney
Leicester
LE8 8EG
United Kingdom

Email: fsgemedical@gmail.com
Telephone: +44 7747 799438

FS&GE MEDICAL LIMITED supplies medical and surgical equipment and provides consultancy services.

In these terms, “FS&GE Medical”, “we”, “us” and “our” refer to FS&GE MEDICAL LIMITED.

“You” and “your” refer to any person accessing or using the website.

3. Purpose of this website

This website provides general information about:

FS&GE Medical;
the products and equipment we may be able to source or supply;
our medical-equipment consultancy services;
our experience and areas of expertise;
ways to contact us or request further information.

The content of this website is provided for general information only.

Unless we expressly agree otherwise in writing, the website itself does not create a customer, supplier, consultancy, agency, professional or contractual relationship between you and FS&GE Medical.

4. No medical advice

Information on this website is not intended to constitute:

medical advice;
clinical advice;
a diagnosis;
treatment advice;
prescribing advice;
patient-specific guidance;
instructions for performing a medical or surgical procedure;
a substitute for advice from an appropriately qualified healthcare professional.

You should not use or rely on website content to diagnose or treat any medical condition or to make decisions concerning the care of a patient.

Medical equipment and devices should only be selected, installed, operated and maintained by appropriately trained and authorised persons and in accordance with the manufacturer’s instructions, applicable regulations and professional requirements.

Always seek advice from an appropriately qualified healthcare professional regarding a medical condition or treatment.

In a medical emergency, contact the emergency services immediately.

5. Product information

Descriptions, photographs, specifications, dimensions and other product information displayed on the website are provided for general guidance only.

Although we aim to keep information accurate and current:

products may differ from photographs or descriptions;
specifications may be changed by manufacturers;
colours and appearance may vary depending on your device or screen;
availability may change without notice;
a product shown on the website may not be available in every country or market;
regulatory approval or suitability may vary according to the intended use, user and location.

You are responsible for confirming that any product is suitable for its intended purpose before placing an order or using it.

Nothing on this website is a guarantee that a particular product will be available, suitable for a particular purpose or approved for use in a particular jurisdiction.

Final product specifications, prices, delivery arrangements, warranties and other commercial terms will be set out in the relevant quotation, order confirmation or written contract.

6. Enquiries, quotations and contracts

Submitting a contact form, sending an email, requesting a consultation or asking for a quotation does not oblige you to purchase anything and does not oblige us to supply any product or service.

An acknowledgement that we have received your enquiry is not an acceptance of an order.

Unless expressly agreed otherwise in writing, a binding contract for products or consultancy services will only arise when:

we issue written confirmation accepting the order or engagement; or
both parties sign or otherwise clearly accept a written agreement.

Any quotation may be subject to:

availability;
credit or compliance checks;
confirmation of specifications;
delivery arrangements;
applicable taxes and charges;
manufacturer requirements;
regulatory or export restrictions;
separate terms and conditions.

Where there is a conflict between these Website Terms and Conditions and the terms of a specific quotation, order confirmation or written agreement, the specific contractual terms will take priority in relation to that transaction.

7. Consultancy information

Any description of consultancy services on the website is general and does not constitute a promise that we will accept a particular engagement.

The scope, timetable, responsibilities, fees, deliverables and limitations of any consultancy service will be agreed separately in writing.

Unless expressly agreed in a signed written contract, website content and preliminary discussions do not constitute a formal professional opinion or recommendation on which you should rely.

You remain responsible for obtaining any legal, regulatory, clinical, technical, financial or other specialist advice required for your particular circumstances.

8. Availability of the website

We aim to keep the website available and operating properly, but we do not guarantee that:

the website will always be available;
access will be uninterrupted;
the website will be free from errors;
every feature will continue to be offered;
defects will always be corrected immediately.

We may suspend, withdraw, restrict or change any part of the website without notice where reasonably necessary for maintenance, security, legal, technical or business reasons.

We will not be responsible for losses caused solely by temporary website unavailability where we have taken reasonable steps to operate and maintain the website.

9. Changes to the website and these terms

We may update or change the website and its content from time to time.

We may also revise these Terms and Conditions to reflect changes to:

the website;
our products or services;
our business practices;
applicable law or regulation;
security or technical requirements.

The date at the top of this page shows when these terms were last updated.

The terms in force when you use the website will apply to that use.

10. Your responsibilities

You must use the website only for lawful purposes.

You must not:

use the website in any way that breaches applicable law or regulation;
use the website fraudulently or maliciously;
submit false, misleading or impersonated information;
use the website to transmit unlawful, defamatory, threatening, abusive, discriminatory or obscene material;
attempt to gain unauthorised access to the website, server, database or connected systems;
interfere with the operation or security of the website;
introduce viruses, malware, malicious code or other harmful material;
carry out automated scraping, data harvesting or excessive automated requests without our written permission;
use website content to develop or promote an unlawful, unsafe or misleading product or service;
reproduce or commercially exploit website content without permission;
attempt to bypass security, access controls or usage restrictions.

You must not misuse our contact forms, email addresses or telephone details to send spam, unsolicited advertising or malicious communications.

We may restrict or block access where we reasonably believe that these terms have been breached or that access presents a security or operational risk.

11. Information you submit

You are responsible for ensuring that information you submit through the website is accurate, lawful and not misleading.

Do not submit:

patient-identifiable information;
confidential medical records;
clinical photographs;
NHS numbers;
health information about another person;
information that you do not have the right to disclose;
unlawful, defamatory or infringing material.

Our general contact form is not designed for transmitting sensitive patient or clinical information.

Where sensitive or confidential information is required for an agreed consultancy engagement, an appropriate method of communication should be agreed with us in advance.

Our handling of personal information is explained in our Privacy Policy.

12. Intellectual property rights

Unless otherwise stated, FS&GE MEDICAL LIMITED owns or is licensed to use the intellectual property rights in:

the website;
its design and layout;
written content;
graphics;
photographs;
logos;
documents;
downloadable material;
other original content published on the website.

All such rights are reserved.

You may:

view the website for personal or internal business use;
print or download reasonable extracts for personal reference or legitimate internal business purposes;
share a link to a publicly available website page.

You must not, without prior written permission:

copy or reproduce substantial parts of the website;
republish website content on another website or platform;
sell, license or commercially exploit website content;
modify downloaded material;
remove copyright, trade mark or ownership notices;
use our name, branding or logo in a way that suggests endorsement or affiliation;
create a database using content systematically extracted from the website.

Where third-party trade marks, photographs, product names or materials appear on the website, they remain the property of their respective owners.

13. Linking to our website

You may link to publicly accessible pages on our website provided that the link:

is lawful and fair;
does not damage or take unfair advantage of our reputation;
does not falsely suggest that we endorse or are associated with you;
does not display our website within a frame without permission;
does not appear on a website containing unlawful, misleading or harmful material.

We may withdraw permission to link to the website where reasonably necessary.

14. Third-party websites and content

The website may contain links to external websites, manufacturers, suppliers, professional organisations or other third parties.

These links are provided for information or convenience only.

We do not control third-party websites and do not guarantee:

their availability;
the accuracy of their content;
their security;
their products or services;
their privacy practices;
that we approve or endorse everything they contain.

You access third-party websites at your own discretion and should review their terms, privacy information and security arrangements.

15. Website security

We take reasonable steps to maintain the security of the website, but we cannot guarantee that it will always be secure or free from viruses or other harmful material.

You are responsible for:

using appropriate antivirus and security software;
protecting your devices and accounts;
maintaining secure passwords;
ensuring that your systems are suitable for accessing the website.

You must not knowingly introduce malware, viruses, ransomware, spyware or other harmful code.

Unauthorised access or interference may constitute a criminal offence and may be reported to the relevant authorities.

16. Accuracy of website information

We take reasonable care when preparing website content.

However, website information may occasionally be incomplete, outdated or contain errors.

To the extent permitted by law, we do not guarantee that all website content is:

complete;
accurate;
current;
suitable for a particular purpose;
available in every location;
free from typographical or technical errors.

You should verify important product, technical, commercial and regulatory information directly with us before relying on it or making a purchasing, clinical, operational or commercial decision.

17. Our responsibility to you

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.

In particular, nothing excludes or limits our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of obligations that cannot legally be excluded;
any other liability that cannot lawfully be limited.

Business users

If you use the website wholly or mainly for purposes connected with a trade, business, craft or profession, then, to the fullest extent permitted by law, we will not be liable for:

loss of profits;
loss of sales or revenue;
loss of business;
loss of contracts;
loss of anticipated savings;
loss of business opportunity;
loss of goodwill or reputation;
loss or corruption of data;
indirect or consequential loss.

We will not be responsible for business decisions made solely in reliance on general website content without appropriate verification or professional advice.

Consumers

If you use the website as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.

We are not responsible for loss or damage that was not foreseeable.

We provide the website for general informational use. We are not responsible for business losses suffered by a consumer, including loss of profit, business, opportunity or business interruption.

Nothing in these terms affects any statutory rights that you may have as a consumer.

18. Events outside our reasonable control

We will not be responsible for delay, interruption or failure caused by circumstances outside our reasonable control, including:

internet or telecommunications failures;
hosting-provider outages;
cyberattacks;
power failures;
fire, flood or severe weather;
industrial disputes;
government action;
war, terrorism or civil unrest;
epidemic or pandemic;
failure of third-party systems or infrastructure.

This does not affect any responsibility that cannot lawfully be excluded.

19. Privacy and cookies

We process personal information in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

By using the website, you remain responsible for reviewing these documents and managing your cookie preferences through the consent controls provided.

20. Suspension and termination

We may suspend, restrict or terminate your access to the website where we reasonably believe that:

you have breached these terms;
your activity is unlawful or fraudulent;
your activity may damage the website or another person;
suspension is necessary for security or legal reasons.

Provisions concerning intellectual property, liability, governing law and any other terms intended to continue will remain effective after access ends.

21. Severability

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue in effect.

22. No waiver

If we delay or fail to enforce a provision of these terms, this does not mean that we have waived our right to enforce it later.

A waiver will only be effective if confirmed by us in writing.

23. Third-party rights

Unless expressly stated otherwise, these Terms and Conditions do not give any person other than you and FS&GE MEDICAL LIMITED the right to enforce any provision.

24. Governing law and jurisdiction

These Terms and Conditions and any dispute or claim arising from the use of the website are governed by the laws of England and Wales.

If you are using the website for business purposes, the courts of England and Wales will have exclusive jurisdiction over any dispute arising from these terms or your use of the website.

If you are a consumer living in another part of the United Kingdom, you may also be entitled to bring proceedings in the courts of the country in which you live.

Nothing in this section removes any mandatory legal rights available to consumers.

25. Contact us

Questions about these Terms and Conditions may be sent to:

FS&GE MEDICAL LIMITED
Trading as FS&GE Medical
Company number: 13008526